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ClickSmith

Terms of Service

Last updated: April 2026

These terms govern your use of clicksmith.com.au and any engagement with ClickSmith ("we", "us"). By using the website or booking a service, you agree to these terms.

1. Use of the website

You agree to use this website for lawful purposes only and not to misuse, disrupt, or attempt to gain unauthorised access to it. The site, its content, branding, and code are owned by ClickSmith unless otherwise stated. You may share links to public pages freely; you may not republish substantial content without written permission.

2. The free audit

Our free 30-minute marketing audit is genuinely free. There's no credit card, no follow-up sales obligation, and the deliverable (a 1-page action list) is yours to keep. The audit is provided as general information only and does not constitute formal advice tailored to every aspect of your business.

3. Marketing services

If you engage ClickSmith for paid services (retainers, projects, or playbook downloads), the specific terms for that engagement will be set out in a separate proposal or service agreement. The published pricing on this website is indicative; final pricing and scope are confirmed in writing before any work begins.

All retainers are month-to-month with no lock-in unless explicitly agreed. Either party may end the engagement with 30 days' written notice.

4. Performance and outcomes

Marketing outcomes depend on factors outside our control — including market conditions, your operational capacity, ad platform changes, and seasonality. We share industry-typical benchmarks and our methodology in good faith but do not guarantee specific lead volumes, ROAS, or revenue outcomes unless explicitly stated in a written service agreement.

5. Third-party platforms

Our services involve third-party platforms (Google, Meta, Hostinger, Vercel, etc.) governed by their own terms. We're not responsible for outages, policy changes, or account suspensions on those platforms. We act as your technical partner and operator on those systems; account ownership remains with you.

6. Liability

To the maximum extent permitted by Australian law, our liability for any claim arising out of or in connection with our services is limited to the fees paid to us in the 3 months prior to the claim. Nothing in these terms limits any rights you have under the Australian Consumer Law.

7. Confidentiality

Information you share with us during an audit or engagement is confidential. We don't share client account data, ad performance, or strategic plans with anyone outside the immediate working team. We may reference high-level outcomes (e.g. anonymised case studies) only with your prior consent.

8. Privacy

Our handling of your personal information is set out in our Privacy Policy.

9. Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute will be resolved in the courts of NSW.

10. Changes

We may update these terms from time to time. The "last updated" date at the top reflects the most recent revision. Continuing to use the site after changes are posted means you accept the updated terms.

Contact

Questions about these terms? discover@clicksmith.com.au or 0493 531 857.