I'm Furqan — immigrant founder, ex-business coach for tradies. ClickSmith is what I wish those owners had: marketing wired into the rest of their business, with AI handling the boring stuff. So you book more work, keep more customers, and stop running the whole show on your own.
I came up in business coaching for Australian tradies. The good ones, the burnt-out ones, the ones quietly going broke while their phones rang off the hook.
The pattern was always the same. The owner was the bottleneck. Admin was killing them. Quoting from the kitchen table at 10pm. Customers from last year, never followed up. Leads from this morning, missed because they were on a job. And the agency they'd hired six months ago — gone quiet the day after the deposit cleared.
ClickSmith is what I wish those owners had: marketing, AI follow-up, customer retention and smooth admin — wired together as one running machine. Most agencies sell you the front of the funnel and walk off. We do the whole loop, or we don't take the work.
I'm an immigrant. I built this in Australia, for Australian tradies. There's me and a small team of trusted hands — not a 200-person agency machine. We're picking our first wave of clients carefully. We'd rather have one happy plumber than ten so-so ones. We're new. We say so. We earn the work month-to-month, no lock-ins, no fine print.
That's the whole story. We help tradies fill the calendar, win the work, keep the customers, and get their evenings back. The rest is execution.
Pick the team whose worldview matches yours. Here's ours, in plain English.
Most agencies dump leads on you and walk off. If those leads die in your inbox or the customer never comes back, the marketing was a waste. We wire the marketing into your follow-up, your retention, your admin. The whole machine — or nothing.
You shouldn't need to learn a single new app. We install the AI inside the tools you already use — your inbox, your quoting tool, your Xero. Then it runs in the background while you're up the ladder.
No fake "5.0 Google ratings." No "200+ tradies served." We're a startup and we say so. We earn the work month-to-month. If we're not paying for ourselves, you walk and keep everything we built.
A plumber's customer journey isn't a pool builder's. A roofer's seasonal play isn't a renovator's. We tune the whole system — marketing, follow-up, retention — to how your trade actually wins, wins again, and gets referred.
I came up in business coaching for tradies — pricing, hiring, systems, profit. ClickSmith looks at the whole business, not just the ad spend. That's the difference.
Month-to-month, always. You own your website, your ad accounts, your Google profile, every workflow we build. If we're not earning the retainer, you walk and keep the lot.
We don't outsource your account to writers in three time zones. The team that builds your system is the team that picks up the phone.
Twelve trades, all home-services adjacent, mostly in NSW with clients across Australia. Best fit for owner-operators with crews of 1–15 — past the side-hustle stage, not yet bringing marketing fully in-house.
Based in NSW. Working with tradies in Sydney, Wollongong, the Illawarra, the Hunter, the South Coast, and increasingly across VIC and QLD. The fundamentals are the same — only the local SEO and competitive landscape change.