The gripe with HiPages and Airtasker is always the same: you pay for a lead, then discover it went to four or five other tradies too. So you race to quote the lowest price, win maybe one job in five, and the platform gets paid either way. It works, sort of, but you're renting access to customers and competing on price to do it. The alternative is to build channels you own, where the lead is yours alone. Here's how.
1. Own the local Google search
Most jobs start with a Google search, and the businesses in the map pack (the top three local listings) get the calls. Unlike a HiPages lead, a customer who finds you on Google and rings is yours, no one else is quoting. Getting there is mostly free: a fully completed Google Business Profile, a steady flow of reviews, and consistent business details across the web.
- Claim and fully complete your Google Business Profile.
- List every service and the suburbs you cover.
- Text every happy customer a one-tap review link.
- Add real job photos regularly, an active profile ranks better.
Ranking in the local map pack is the best long-term replacement for shared-lead platforms. Here's how local SEO works.
See how local SEO works2. Run your own ads instead of buying shared leads
When you need work now, Google Ads, especially Local Services Ads with the Google Guaranteed badge, put you at the top of the search the day you switch them on. The difference from HiPages is control: you set the budget, you get the call directly, and the enquiry isn't shared with anyone. You're buying visibility, not a lead that's already been sold four times.
Ads put you above the map pack today, and the enquiry is yours alone.
Explore Google Ads for tradies3. Squeeze more from the customers you already have
The cheapest leads you'll ever get are the customers you've already served. Most tradies never follow up. A simple system, asking for reviews, asking for referrals, and staying in touch, turns one good job into three. It costs nothing and it's the opposite of a shared lead: warm, trusting, and exclusively yours.
- Ask every happy customer for a referral, most are glad to help if you ask.
- Keep a list and message past customers when it's time for a service or check-up.
- Turn reviews into referrals, a happy reviewer is your best salesperson.
4. Get a website that actually books jobs
Your SEO and ads send people somewhere, and if that somewhere is a slow, generic site with no clear phone number, you lose them. A converting trade site, fast on mobile, one-tap call button, real reviews and photos, is what turns all your other effort into booked work. It's the asset HiPages never gives you: a home base that's entirely yours.
The problem with shared-lead platforms isn't the leads. It's that you never own anything. Build channels you control and you stop renting your customers.
5. Or get exclusive leads, the HiPages fix, done properly
Want us to do it for you?
Book a free 30-minute lead audit. We'll show you the fastest way to fill your calendar — no pitch, no lock-in.
If you like the idea of leads landing on your phone but hate the shared-lead price war, the answer is exclusive leads. Same convenience, none of the bidding: the enquiry is generated for you and sent only to you, so you're the only one quoting. Your close rate goes up, your margin stays intact, and you're not competing against four blokes on price. It's HiPages without the part everyone hates.
- Shared leads (HiPages/Airtasker): cheaper per lead, but sold to several tradies, so you win few and quote low.
- Exclusive leads: cost more per lead, but yours alone, higher close rate, lower cost per won job.
- Always ask any provider how many tradies a lead is sent to before you pay.
Want leads on your phone without the shared-lead price war? Get exclusive, never-shared leads instead.
Get exclusive tradie leadsThe plan to ditch HiPages
- This week: complete your Google Business Profile and start collecting reviews.
- This week: set up a simple referral ask on every finished job.
- This month: get a fast, converting site with SEO and suburb pages underway.
- Right now, if you need work: run Local Services Ads or switch to exclusive leads.
- Then: wind HiPages down as your own channels fill the calendar.
Where ClickSmith fits
We help Australian tradies get off the shared-lead treadmill two ways: exclusive, never-shared leads sent straight to you when you need work fast, and a marketing engine (SEO, ads and a converting site) so you own a pipeline instead of renting one from HiPages. No lock-in. The free audit is where we map the fastest way to replace your platform spend with work that's actually yours.