Decision 5 min read
How to Get Leads Without HiPages (or Airtasker)
By Muhammad Furqan · Last updated · Published · Reviewed by Muhammad Furqan
Plenty of tradies are done with HiPages: the shared leads, the price wars, the credits that vanish. Here's how to get leads without HiPages or Airtasker: build channels you own, so every enquiry is yours alone and you stop renting customers.
The gripe with HiPages and Airtasker is always the same: you pay for a lead, then discover other tradies got it too (up to three on HiPages, uncapped on Airtasker). So you race to quote the lowest price, win maybe one job in three, and the platform gets paid either way. It works, sort of, but you're renting access to customers and competing on price to do it. The alternative is to build channels you own, where the lead is yours alone. Here's how.
1. Own the local Google search
Most jobs start with a Google search, and the businesses in the map pack (the top three local listings) get the calls. Unlike a HiPages lead, a customer who finds you on Google and rings is yours, no one else is quoting. Getting there is mostly free: a fully completed Google Business Profile, a steady flow of reviews, and consistent business details across the web.
- Claim and fully complete your Google Business Profile.
- List every service and the suburbs you cover.
- Text every happy customer a one-tap review link.
- Add real job photos regularly, an active profile ranks better.
Note: Ranking in the local map pack is the best long-term replacement for shared-lead platforms. Here's how local SEO works. See how local SEO works
2. Run your own ads instead of buying shared leads
When you need work now, Google Ads put you at the top of the search the day you switch them on. The difference from HiPages is control: you set the budget, you get the call directly, and the enquiry isn't shared with anyone. You're buying visibility, not a lead that's already gone to other businesses.
Note: Ads put you above the map pack today, and the enquiry is yours alone. Explore Google Ads for tradies
3. Squeeze more from the customers you already have
The cheapest leads you'll ever get are the customers you've already served. Most tradies never follow up. A simple system, asking for reviews, asking for referrals, and staying in touch, turns one good job into three. It costs nothing and it's the opposite of a shared lead: warm, trusting, and exclusively yours.
- Ask every happy customer for a referral, most are glad to help if you ask.
- Keep a list and message past customers when it's time for a service or check-up.
- Turn reviews into referrals, a happy reviewer is your best salesperson.
4. Get a website that actually books jobs
Your SEO and ads send people somewhere, and if that somewhere is a slow, generic site with no clear phone number, you lose them. A converting trade site, fast on mobile, one-tap call button, real reviews and photos, is what turns all your other effort into booked work. It's the asset HiPages never gives you: a home base that's entirely yours.
The problem with shared-lead platforms isn't the leads. It's that you never own anything. Build channels you control and you stop renting your customers.
5. Or have it built for you
If you like the idea of leads landing on your phone but don't have time to run ads and SEO yourself, hand it to someone who builds and runs it for you. You still own the ads, the website and the customer, and nobody else is quoting on the enquiry, so you quote on value instead of price.
- Shared leads (HiPages, Airtasker): cheaper to start, but each HiPages lead goes to up to three businesses and Airtasker has no cap, so you win few and quote low.
- Your own marketing: costs more up front, but the enquiry is yours and there's no per-lead fee once it's running.
- Always ask any lead provider how many businesses a lead is sent to before you pay.
Note: Want it done for you? Book a free tradie lead audit
Related service: See the side-by-side. A HiPages alternative built on your own marketing
Should you quit HiPages straight away?
No. Keep it running while your own channels build, then wind it down as they fill the calendar. Track cost per won job on HiPages (not cost per lead) so you know when your own channels have beaten it. Our HiPages vs Google Ads comparison and is HiPages worth it help you decide the timing.
The plan to ditch HiPages
- This week: complete your Google Business Profile and start collecting reviews.
- This week: set up a simple referral ask on every finished job.
- This month: get a fast, converting site with SEO and suburb pages underway.
- Right now, if you need work: run Google Ads to your own landing page.
- Then: wind HiPages down as your own channels fill the calendar.
Where ClickSmith fits
We help Australian tradies get off the shared-lead treadmill by building a marketing engine: Google Ads when you need work fast, plus local SEO and a converting site, so you own a pipeline instead of renting one. No lock-in. The free audit is where we map the fastest way to replace your platform spend with work that's actually yours.